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Frequently Asked Questions
If you do not find your question answered below, please contact us by email or phone so we can assist you.
Q: What happens after I purchase a test online?
A: Depending on which test you purchased, you will either receive an email from our lab partner, DHA Laboratory, within 2-3 days that contains a requisition form for you to have your blood drawn, or if your test requires a kit, it will be mailed to your home via USPS with detailed instructions for collection.
Q: Is there a charge for shipping test kits?
A: No, shipping is included, except for rush orders.
Q: Where do I go to get my blood drawn?
A: If you received an emailed requisition form, print it, and take it to a local LabCorp Service Center to have your blood drawn at no extra charge. Find a LabCorp Patient Service Center near you. (Not available in New York or New Jersey.)
Some functional lab tests – such as NutrEval, Micronutrient Analysis, Micronutrient & Antioxidant Analysis, and CardioMetabolic Health Panel – cannot be taken to LabCorp and do require an additional blood draw fee. These test kits will be mailed to your home and include instructions for finding a blood draw site convenient to you. We can also help you connect with a mobile phlebotomist, if you prefer.
Q: What laboratory will analyze my tests?
A: LabCorp provides much of our laboratory services. However, we utilize specialty laboratories for all tests that require a kit for either in-home collection or blood draw.
Q: Can I order lab tests if I live outside the United States?
A: No. We can only offer lab tests to people residing in the continental US and in Anchorage, AK.
Q: Who will authorize a blood test for me?
A: Our tests are requisitioned through DHA Laboratory. They have contracts with physicians who will authorize your test, but will not diagnose or treat you after you receive your results.
Q: How and when will I get my results?
A: Some tests require up to 14 days for processing. Your results will be emailed to you once they are ready. If you are a Humanized+ member, you will receive an overview of your test results as well as general recommendations from a Village Green nutritionist.
Q: Who can explain the results to me?
A: You are encouraged to discuss your results with your healthcare practitioner. Village Green Apothecary also has a team of nutritionists and naturopathic doctors available for consultation.
Q: Why not just go to my own doctor to order blood tests for me?
A: Village Green is able to offer a wide selection of unique lab panels that your doctor may not be familiar with or willing to order. Other advantages of direct access testing include the ability to monitor your health on your own schedule.
Q: Are these tests covered by my insurance company?
A: No. Insurance codes will not be provided. When you purchase a lab test from Village Green Apothecary, you are doing so with the understanding that you are privately paying for these tests. There is absolutely no billing to Medicare, Medicaid or private insurance.
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Let customers speak for us
from 691 reviews
Best K2- D3
Excellent Vitamin, I have been taking for years, it improved my numbers faster than any other brand. I also LOVE VIllage Green Pharmacy and the entire staff, they are incredibly helpful. Love the sales too. Thank you & Happy Thanksgiving.
Solved my problem
My doctor prescribed a supplement blend with this in it, and then he closed his business to enjoy other pursuits. This was a great replacement as it calmed my nerves and helped my joint pain. I highly recommend it!
Great experience
Excellent
I am so grateful for this protection option. This added protection came in handy. I live in an apartment complex and my mail carrier often loses my packages. When given the option for the package protection I knew I would likely need it and wouldn’t you know, I would have lost my money if it weren’t for the protection. I will continue to order from you and use this protection in the future.
Probiotics Saviing my life!
As a colon cancer survivor of 26 years I have had quite a journey and the most important component for me like millions of people has been my digestive tract .
Probiotics have helped me tremendously after years of bowel instructions and not knowing how to help myself without medication and side effects .
I am a lifer for probiotics, and they can prevent illness as well , for those who have the opportunity to do so .
Papaya
Both me and my husband enjoy these papaya enzymes. Can’t get enough of them.
Oh So Grateful
A friend suggested your products for my father who has been diagnosed with Lewy Body Dementia. Since my father has been on a regimen of suggested supplements to take, his symptoms have significantly lessened and he doesn’t have to take those harsh medications that will shorten his life span. This has truly been a miracle and a blessing. Hallelujah Thank you Jesus!
Love it
Slimprobio is really helping me to lose weight plus it has so many good probiotics. Really like it.
I am thrilled to have found this.
I have Fibromyalgia. The brain fog I was experiencing was debilitating. There were days that it was nearly impossible to think, speak, or remember what was said moments before. A friend mentioned taking Lion’s Mane. Not long after taking the Mushroom Science brand all those problems disappeared. Another thing that changed was my energy level, which was an added bonus. I am grateful.
Not received
I don't know why but, not recieved. I LOVE the product but, for some unknown reason the USPS said "incomplete address". I believe that email was a scam because they DIDN'T just ask for my address they asked for a credit card number!?!
great product
thytrophin PMG
Works great I feel much better
These Drops are Amazing!
These drops were recommended to me by a Holistic Doctor; they are very easily absorbed and do not cause any somach/gut issues. The combination of D3 and K2 are essential for maturing women and bone health. The drops do not taste like anything so there is no bad taste.
Ricola mountain herb with stivia
I was delighted to find a company carrying my favorite cough drop with the natural sweetener Stevia that does not promote to decay. I’m happy with the product and the company.
Arrives Intact and Complete
I used to order this product from Amazon and it became increasingly difficult to obtain and would arrive with the seal broken and leaking. Village Green has been able to fill every order and the package comes secure and not broken. I appreciate it.
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Village Green Apothecary
5415 W Cedar Ln
Bethesda, Maryland, 20814
(301) 530-0800
Toll Free: (800) 869-9159
The information provided on this site is not intended to be a substitute for advice or treatment from a qualified physician, nor is it intended to diagnose or treat a health problem or disease. Consult your physician prior to starting any new health program or if you any questions regarding a medical condition.
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