Frequently Asked Questions

If you do not find your question answered below, please contact us by e-mail or phone so we can assist you.

Q: Where do I go to get my blood drawn?
A: Laboratory Corporation of America (LabCorp) performs all of our blood draws at no extra charge to you. Not available in New York or New Jersey. Find a LabCorp Patient Service Center near you.

Q: What laboratory will analyze my blood tests?
A: LabCorp provides our laboratory services.

Q: Do you use any other labs besides LabCorp?
A: Yes. The in-home kits for saliva, urine, hair, and blood spot tests are performed by other specialty laboratories.

Q: Can I order lab tests if I live outside the United States?
A: No. We can only offer lab tests to people residing in the continental US and in Anchorage, AK.

Q: Who will authorize a blood test for me?
A: Our tests are requisitioned through DHA Laboratory. They have contracts with physicians who will authorize your test but will not diagnose or treat you after you receive your results.

Q: How and when will I get my results?
A: Your results will be emailed to you 3-5 business days from receipt, directly from DHA Laboratory.

Q: Who can explain the results to me?
A: A Village Green licensed nutritionist will provide a brief analysis of your test results, with general recommendations. You are encouraged to discuss your results with your personal physician and/or health care provider. You can also contact Village Green to schedule an additional consultation.

Q: Why not just go to my own doctor to order blood tests for me?
A: Village Green is able to offer unique lab panels and your doctor may not be willing to write prescriptions for these types of tests. Other advantages of direct access testing include the ability to monitor your health on your own schedule, as well as removing the time and expense of a doctor’s visit.

Q: Are these tests covered by my insurance company?
A: No. Insurance codes will not be provided. When you purchase a lab test from Village Green Apothecary, you are doing so with the understanding that you are privately paying for these tests. There is absolutely no billing to Medicare, Medicaid or private insurance.