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Frequently Asked Questions
If you do not find your question answered below, please contact us by email or phone so we can assist you.
Q: What happens after I purchase a test online?
A: Depending on which test you purchased, you will either receive an email from our lab partner, DHA Laboratory, within 2-3 days that contains a requisition form for you to have your blood drawn, or if your test requires a kit, it will be mailed to your home via USPS with detailed instructions for collection.
Q: Is there a charge for shipping test kits?
A: No, shipping is included, except for rush orders.
Q: Where do I go to get my blood drawn?
A: If you received an emailed requisition form, print it, and take it to a local LabCorp Service Center to have your blood drawn at no extra charge. Find a LabCorp Patient Service Center near you. (Not available in New York or New Jersey.)
Some functional lab tests – such as NutrEval, Micronutrient Analysis, Micronutrient & Antioxidant Analysis, and CardioMetabolic Health Panel – cannot be taken to LabCorp and do require an additional blood draw fee. These test kits will be mailed to your home and include instructions for finding a blood draw site convenient to you. We can also help you connect with a mobile phlebotomist, if you prefer.
Q: What laboratory will analyze my tests?
A: LabCorp provides much of our laboratory services. However, we utilize specialty laboratories for all tests that require a kit for either in-home collection or blood draw.
Q: Can I order lab tests if I live outside the United States?
A: No. We can only offer lab tests to people residing in the continental US and in Anchorage, AK.
Q: Who will authorize a blood test for me?
A: Our tests are requisitioned through DHA Laboratory. They have contracts with physicians who will authorize your test, but will not diagnose or treat you after you receive your results.
Q: How and when will I get my results?
A: Some tests require up to 14 days for processing. Your results will be emailed to you once they are ready. If you are a Humanized+ member, you will receive an overview of your test results as well as general recommendations from a Village Green nutritionist.
Q: Who can explain the results to me?
A: You are encouraged to discuss your results with your healthcare practitioner. Village Green Apothecary also has a team of nutritionists and naturopathic doctors available for consultation.
Q: Why not just go to my own doctor to order blood tests for me?
A: Village Green is able to offer a wide selection of unique lab panels that your doctor may not be familiar with or willing to order. Other advantages of direct access testing include the ability to monitor your health on your own schedule.
Q: Are these tests covered by my insurance company?
A: No. Insurance codes will not be provided. When you purchase a lab test from Village Green Apothecary, you are doing so with the understanding that you are privately paying for these tests. There is absolutely no billing to Medicare, Medicaid or private insurance.
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Let customers speak for us
from 933 reviews
Migraine Prevention
This supplement is part of a regimen I started about 6 months ago. It is working and my migraines have decreased by 75%
Senna
The tea works thanks to the Senna in it. Doesn’t taste bad either
GABA Max
I have been using GABA Max for about 6 years. It helps calm me in stressful days. It also helps me sleep on nights when I wake up and can’t go back to sleep. I always want to keep this in my cabinet for such occasions
Love this store
I have been coming to this store before it was Village Green. It’s always been an amazing experience. I recommend it to everyone I know.
Wonderful
They are So helpful with any health question you have. I have seen a major difference in my health and overall inflammation in my body from the herbs they have recommended.
Amazing, I use it as a winter face cream
Great product! I use it on my face as a night moisturizer when it's cold outside. It absorbs really well and provides a nice understated glow. I strongly suggest using a small scoop to get it out of the tin, so you don't contaminate it. A little goes a long way. Also, I have a super sensitive skin that breaks out from everything and I don't break out from this. Will definitely buy again.
Great staff and quality products.
I have been coming here for years. They have always taken care of me each time with patience. A staple in the community and my life. Thank you.
I love this place!
You can find almost any kind of supplement here. And Brian is an absolute treasure; he's super-knowledgeable, and his suggestions and guidance have been extremely valuable!
Samento, Immune/Microbial Support
The Mane Thing
Started taking after neck fusion surgery to relieve pressure on nerves. Recovery had stalled and function was reduced in my right arm due to nerve damage. After starting Lion's Mane at Village Green's suggestion began to regain function with continued improvement over the next months. Also reduced frequency and severity of nerve 'blasts' in my leg from unrelated issue -- believe me, I take it every day!
Organic Original Bitters
My favorite bitters - will purchase again!
The best!
The Village Green Apothecary is the only place I go for prescription refills and supplements. They have experts available who answer your questions and take their time to help you find exactly what you need to support your overall wellbeing. Highly highly recommend checking them out.
Outstanding
It does what it is supposed to.
Can't say that about other products I have tried.
Great Store!
I've bought a lot of supplements from this store for probably decades. While recommended by my doctor originally, I continue to use them. While they are very busy, they are pleasant and very helpful. For someone who had lots of allergies to different ingredients, they had products I could tolerate. I used to shop only in person but now that I don't frequent their area, I use their mail order. Love them.
Digestive Enzymes Ultra with Betaine HCl
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Village Green Apothecary
5415 W Cedar Ln
Bethesda, Maryland, 20814
(301) 530-0800
Toll Free: (800) 869-9159
The information provided on this site is not intended to be a substitute for advice or treatment from a qualified physician, nor is it intended to diagnose or treat a health problem or disease. Consult your physician prior to starting any new health program or if you any questions regarding a medical condition.
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