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Frequently Asked Questions
If you do not find your question answered below, please contact us by email or phone so we can assist you.
Q: What happens after I purchase a test online?
A: Depending on which test you purchased, you will either receive an email from our lab partner, DHA Laboratory, within 2-3 days that contains a requisition form for you to have your blood drawn, or if your test requires a kit, it will be mailed to your home via USPS with detailed instructions for collection.
Q: Is there a charge for shipping test kits?
A: No, shipping is included, except for rush orders.
Q: Where do I go to get my blood drawn?
A: If you received an emailed requisition form, print it, and take it to a local LabCorp Service Center to have your blood drawn at no extra charge. Find a LabCorp Patient Service Center near you. (Not available in New York or New Jersey.)
Some functional lab tests – such as NutrEval, Micronutrient Analysis, Micronutrient & Antioxidant Analysis, and CardioMetabolic Health Panel – cannot be taken to LabCorp and do require an additional blood draw fee. These test kits will be mailed to your home and include instructions for finding a blood draw site convenient to you. We can also help you connect with a mobile phlebotomist, if you prefer.
Q: What laboratory will analyze my tests?
A: LabCorp provides much of our laboratory services. However, we utilize specialty laboratories for all tests that require a kit for either in-home collection or blood draw.
Q: Can I order lab tests if I live outside the United States?
A: No. We can only offer lab tests to people residing in the continental US and in Anchorage, AK.
Q: Who will authorize a blood test for me?
A: Our tests are requisitioned through DHA Laboratory. They have contracts with physicians who will authorize your test, but will not diagnose or treat you after you receive your results.
Q: How and when will I get my results?
A: Some tests require up to 14 days for processing. Your results will be emailed to you once they are ready. If you are a Humanized+ member, you will receive an overview of your test results as well as general recommendations from a Village Green nutritionist.
Q: Who can explain the results to me?
A: You are encouraged to discuss your results with your healthcare practitioner. Village Green Apothecary also has a team of nutritionists and naturopathic doctors available for consultation.
Q: Why not just go to my own doctor to order blood tests for me?
A: Village Green is able to offer a wide selection of unique lab panels that your doctor may not be familiar with or willing to order. Other advantages of direct access testing include the ability to monitor your health on your own schedule.
Q: Are these tests covered by my insurance company?
A: No. Insurance codes will not be provided. When you purchase a lab test from Village Green Apothecary, you are doing so with the understanding that you are privately paying for these tests. There is absolutely no billing to Medicare, Medicaid or private insurance.
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Let customers speak for us
from 1042 reviewsVillage Green Apothecary is the best!!!
I have been ordering from Village Green Apothecary for years and can’t say enough about the staff’s expertise and all they have available for customers in guidance and support. Thank you from the bottom of my heart to Louis & Tatiana for their guidance, help & support for years. I am forever grateful! I also want to thank Brian, Kirsten, Kayla & the pharmacist for all their help. Another positive about Village Green is their rewards program, supplement sales which are often and especially their phenomenal semi-annual store wide sales. I have recommended Village Green Apothecary to all those I know!
agent was very helpful knowledgeable and kind
They're the best!!
very good product
Definitely helps
On line.
We received our order in a timely manner. Thank you.
No problems ever
I have been getting supplements from Village Green for years and have never had a problem. They are great to deal with and will always answer your questions. Shipping arrives on time and I feel that I can trust their products.
Causticum (6c)
Multi Collagen Protein - Chocolate
Hydrate
Hydrate taste great.
Wonderful Product
Love this product. I use it for my German Shepherds arthritis! Apparently the product works too good because it's always close to being sold out. I'm hoping it can stay in stock. Will continue to buy!!
Fermented Cod Liver Oil – Capsule – MSC certified
Dr Wilsons Adrenal C Formula
Great calcium supplement
I have been using metagenics for many years and this is the best calcium supplement. It has helped me maintain bone strength and health.
great service
and great product for eye support
It helps a lot
I love this product,however,I will soon need more and you don't have any and that does not make me very happy.
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Village Green Apothecary
5415 W Cedar Ln
Bethesda, Maryland, 20814
(301) 530-0800
Toll Free: (800) 869-9159
The information provided on this site is not intended to be a substitute for advice or treatment from a qualified physician, nor is it intended to diagnose or treat a health problem or disease. Consult your physician prior to starting any new health program or if you any questions regarding a medical condition.
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