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Frequently Asked Questions
If you do not find your question answered below, please contact us by email or phone so we can assist you.
Q: What happens after I purchase a test online?
A: Depending on which test you purchased, you will either receive an email from our lab partner, DHA Laboratory, within 2-3 days that contains a requisition form for you to have your blood drawn, or if your test requires a kit, it will be mailed to your home via USPS with detailed instructions for collection.
Q: Is there a charge for shipping test kits?
A: No, shipping is included, except for rush orders.
Q: Where do I go to get my blood drawn?
A: If you received an emailed requisition form, print it, and take it to a local LabCorp Service Center to have your blood drawn at no extra charge. Find a LabCorp Patient Service Center near you. (Not available in New York or New Jersey.)
Some functional lab tests – such as NutrEval, Micronutrient Analysis, Micronutrient & Antioxidant Analysis, and CardioMetabolic Health Panel – cannot be taken to LabCorp and do require an additional blood draw fee. These test kits will be mailed to your home and include instructions for finding a blood draw site convenient to you. We can also help you connect with a mobile phlebotomist, if you prefer.
Q: What laboratory will analyze my tests?
A: LabCorp provides much of our laboratory services. However, we utilize specialty laboratories for all tests that require a kit for either in-home collection or blood draw.
Q: Can I order lab tests if I live outside the United States?
A: No. We can only offer lab tests to people residing in the continental US and in Anchorage, AK.
Q: Who will authorize a blood test for me?
A: Our tests are requisitioned through DHA Laboratory. They have contracts with physicians who will authorize your test, but will not diagnose or treat you after you receive your results.
Q: How and when will I get my results?
A: Some tests require up to 14 days for processing. Your results will be emailed to you once they are ready. If you are a Humanized+ member, you will receive an overview of your test results as well as general recommendations from a Village Green nutritionist.
Q: Who can explain the results to me?
A: You are encouraged to discuss your results with your healthcare practitioner. Village Green Apothecary also has a team of nutritionists and naturopathic doctors available for consultation.
Q: Why not just go to my own doctor to order blood tests for me?
A: Village Green is able to offer a wide selection of unique lab panels that your doctor may not be familiar with or willing to order. Other advantages of direct access testing include the ability to monitor your health on your own schedule.
Q: Are these tests covered by my insurance company?
A: No. Insurance codes will not be provided. When you purchase a lab test from Village Green Apothecary, you are doing so with the understanding that you are privately paying for these tests. There is absolutely no billing to Medicare, Medicaid or private insurance.
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Let customers speak for us
from 911 reviews
Naturoyale System Biolifting Eye & Lip Care
Prostate Maintain 320 mg Saw Palmetto
Brian
I have been a long time customer, going back to when it was The Apothecary. The store has always had a wide selection of high quality supplements. Brian, who is the manager, always waits on me and is highly knowledgeable of all the ingredients and how they help the body. If he doesn't know something he doesn't make it up on the fly but takes the time to look it up so the customer gets the right information. He saves me countless time by finding everything on my long list of supplements every time I come in. You don't get service like this anymore. Even though I fight the traffic coming in from Virginia, it is well worth the drive.
I’ve used this floss forever. It is effective and earth friendly.
Quick Delivery
I just received my order of Adreset in time to travel for the holidays. Thanks for the fast delivery!
Not sure still trying
Orange Blossom Honey Hand Soap
Few comments
, I am behind the seconds, the is why I have not taken the time to give a report. I had been anApothecary customer for many years, that shows my appreciation of everything, the attention and he quality of thee products.
ProEFA-3⋅6⋅9
GABA MAX Powder:)
GABA MAX is great. I’ve been using it as needed for over 12 years for moderate anxiety or to relax in the evening after a busy day. It’s way better than alcohol for me!
An exceptional, but hard-to-find product
TheraZinc is perfect for my needs. It is a zinc spray I can use for sore throat as well as for strengthening my immune system.
I can't tolerate products containing sugar & TheraZinc is the only such product that is sugar free.
I like the small travel size too!
Been using it for years. My stand-by gut magic.
Allimed
Very useful
best organic products
I take Nutrafol supplement and I'm satisfied.
Bring more back soon!
The only thing that has helped my husband with his allergies in AZ and we have trained MANY tinctures, supplements, etc.
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Village Green Apothecary
5415 W Cedar Ln
Bethesda, Maryland, 20814
(301) 530-0800
Toll Free: (800) 869-9159
The information provided on this site is not intended to be a substitute for advice or treatment from a qualified physician, nor is it intended to diagnose or treat a health problem or disease. Consult your physician prior to starting any new health program or if you any questions regarding a medical condition.
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